Frequently Asked Questions
Find answers to common questions about our products and services
Which vacuum is best for pet hair?
Our 'Pro-Animal' series features specialized tangle-free brush rolls and HEPA filtration specifically designed to capture stubborn pet dander and fur.
How often should I replace the filters?
For optimal performance, we recommend cleaning filters once a month and replacing them every 6 to 12 months depending on usage.
Are your vacuums suitable for hardwood floors?
Yes, most of our models include a 'Hard Floor' setting or a specialized soft-roller head to prevent scratching sensitive surfaces.
What is the battery life of your cordless models?
Our cordless range offers between 40 to 70 minutes of runtime depending on the power mode and attachments used.
Do you sell replacement parts?
Yes, we stock a full range of genuine replacement batteries, filters, and attachments in our 'Accessories' section.
Does my vacuum come with a warranty?
All BestVacuum machines come with a standard 2-year manufacturer warranty covering parts and labor.